Frequently asked questions
Q1. Can I use more than one receiver for my subscription?
Q2. Can I change the type of my receiver?
Q3. How to re-new my membership?
A1. We have a plan/membership that allows two receivers at a time.
A2. Yes, we can change your receiver/hardware at anytime but please notify the old mac address you are using with the new mac address you will like connect.
A3. At any time you are able to add on to your membership in renewals, before or after the expire date.
REFUND OR WARRANTY
we respect and want to provide the best to our users, we offer a 2 day FULL REFUND Warranty. Once 2 days has passed we will no longer offer a refund.
We will always offer full support to make sure your are happy with our service.